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Party Supplies: Birthdays & Other Fun Occasions

Party Supplies: The hottest licensed and original party supplies from national companies such as Creative Converting, Amscan, Hallmark, and Unique. In addition to the children's party supplies offered online, items for weddings, baby showers, seasonal goods, theme parties, retirement, and specific age birthdays, cake supplies and balloons are also available.

Customer Service

If you have any questions or you are unsure about anything, please contact us using the form below. We will reply to your inquiry within 2 business hours Monday-Friday 9am - 3pm EST, or by the next business day if submitted during non-business hours.
 
If you have any questions or would like to place an order by phone, you may contact us at 336-993-4522 Monday - Friday 9am - 3pm EST. Please leave a voicemail message during non-business hours with a callback number and we will return your phone call. Please check out our customer testimonial page for recent customer feedback from our Google Checkout 5 Star customer satisfaction feedbackWe are also a member of the BBB in good standing. Please click on the BBB icon to verify. Also, please check out the "About Us" page for information on the history of our business.

Party Supplies Terms Of Sale

Order changes cannot be accepted once an order is placed. Upon shipment with the USPS or UPS from our address in Kernersville, NC, package ownership resides with the consumer. The confirmation notice is sent to the e-mail address you provide us with. Most orders are shipped within 24 hours (Monday - Friday), after the order is placed. Every effort is made to keep the inventory on the web site current, but occasionally an item may not be available. If this occurs, the item will removed from your order and all available items will be shipped, or your order will be held and you will be notified of any delay and expected shipment time. An e-mail will be sent asking if you would like the item on backorder. Visa, MasterCard, Discover, American Express, and Money Orders accepted. No Checks or C.O.D.

Money Orders must be received at our store, Party Zones Inc., 1187 Shields Road #7, Kernersville, NC 27284 before an order is shipped. Please make money orders payable to Party Zones Inc. Ownership of products transfers to you upon delivery to the carrier.

Party Supplies Return Policy

We hope that you will be completely satisfied with your purchase. If for any reason you are not satisfied, you may send back your purchase and we will gladly refund the cost of the merchandise to you less a 20% re-stocking charge. Shipping charges cannot be refunded. Refused shipments will also have a 20% restocking charge. Returns must be received at our store, Party Zones Inc, 1187 Shields Road #7, Kernersville, NC 27284 before a credit is issued. All claims of damage or shortage must be reported within 3 days of your receipt of the shipment. All returns must arrive within 30 days of receipt of your original order and shipped back with all original packaging in sell-able condition. Opened packages of merchandise will not be credited.
service@partyzonesinc.com

Shipping Options:
 
Party Zones, Inc. is happy to ship to 50 US states, Puerto Rico, APO Boxes, Canada, and over 100 other International Countries!
 
Party Zones, Inc. uses UPS, Fedex, and USPS (United States Postal Service) for all order shipping. We ask that you put an accurate party date on your checkout form so we can ensure delivery in time for your event.
 
 USPS real time shipping rates apply to Alaska, Hawaii, Puerto Rico and Guam and all International Orders other than Canada (see below).
 
US Ground shipping times will range between 2 and 6 business days. See UPS Ground Map for details.
 
United States UPS/Fedex/USPS Shipping:
Order Value Ground Shipping (USPS/UPS/FEDEX)
3-Day Shipping
(plus one business day order processing)
2-Day Shipping
(plus one business day order processing)
Overnight Shipping
(plus one  business day order processing)
All order values    
Real Time UPS and USPS Shipping Rates from Kernersville, NC 27284 apply. Options will be displayed at check-out.
 
 
Real Time UPS Shipping Rates from Kernersville, NC 27284 apply. Options will be displayed at check-out.
 
Although we usually ship items UPS, we will send by Fedex Home Delivery or USPS with Tracking numbers when delivery times are quicker to your address. UPS and Fedex do not ship to PO or APO Boxes. Shipping charges are presented to you before your order is placed, so you know exactly what your cost will be. Saturday delivery is not available through UPS or Fedex. A confirmation number will be e-mailed to you when your order ships. For the best shipping service with UPS, we suggest sending your package to your work or business address. Orders over $125.00 will be sent with a signature confirmation request, at our cost. Minimum shipping charge is $5.45.
 
UPS Ground Time Map (Transit Days do not include processing day)
UPS Ground Ship Time Map
 
We also offer all other methods of UPS shipping for your convenience and selection.
 
Please note: 2nd day air orders ship to an address in 2 Business Days. Orders placed after 1pm EST will not ship until the following business day. This means if you place an order Wednesday night, it will process Thursday morning and leave our facility on Thursday. Two day shipping for UPS will arrive at your address on Monday. If you need party supplies to arrive on Friday, you will need to choose the next day air option after 1pm EST on Wednesday.
 
NEXT DAY AIR Packages: Ship to an address the Next Business Day. Orders must be received by 1pm EST to receive same day shipping. This means if you order and choose Next Day Air on Friday, your package will arrive at your address on Monday. We do not offer a Saturday delivery option, as UPS cannot guarantee Saturday delivery in all areas of the country.
 
Orders over $125.00 will be sent with a signature confirmation request, at our cost, and we reserve the right to cancel an order over $125 that is being sent to a shipping address different than the billing address.
 
 
USPS shipping for non-continental US and International:
 
USPS is used for all PO and APO Boxes and addresses. It is also used for Alaska, Hawaii, Puerto Rico, Guam, Virgin Island, and all other International Shipping other than Canada.
 
 USPS Priority is 3-5 day shipping for Alaska, Hawaii, and Puerto Rico, and 10-15 Business days for other international USPS Priority Shipments with Delivery Confirmation and Tracking Number. The Base Shipping/Handling Charge is $8.95. Confirmation number will e-mailed to you when your order ships. Orders over $125.00 will be sent with a signature confirmation request, at our cost, and we reserve the right to cancel an order over $125 that is being sent to a shipping address different than the billing address.  APO/FPO Addresses USPS: Please allow 2 - 3 weeks due to the high security measures put in place by the military.
 
Thank you for your interest in www.ezpartyzone.com, your discount online party supplies source.